Gold Support Plan

S1 Performance Monitoring

The Gold Tier is a tailor-made support option for companies that wish to utilise a fully managed service of their SQL Server Database activities, which provides a comprehensive list of services to support the SQL Server environment. SQL Masters Consulting undertakes the following activities that the Production DBA would normally do:

  • Daily monitoring activities
  • Regular database re-indexing
  • Regular database consistency checks
  • Resolving backup failure issues
  • Database Instance configuration changes
  • Applying database hot fixes, security alerts, patches and service packs
  • Escalation of unresolved database alerts and errors
  • Database device/file growth and space allocation
  • Restoring user databases in the event of disaster or failure
  • Resolving database integrity issues
  • Transaction log management
  • Rebuilding corrupted database indexes
  • Reviewing operating system and SQL Server error logs
  • Reviewing DBA support issues with customer IT staff
  • Comprehensive DBA report to customer
  • Maintain sound DBA site documentation
  • Proactive performance recommendations
  • Includes 12 hrs of support during business hours – Monday-Friday 8:00am – 5:00pm (unused hours roll over for 1 month)

Contact us now for all your Managed Service needs

SQL Masters Consulting is a SQL Server Consultancy business focusing primarily on SQL Server, allowing for an in-depth knowledge of the product stack.

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